How to Check In a Hotel with a Service Animal?
To check in to a hotel with a service animal, follow these steps:
- Inform the hotel that you will be bringing a service animal. You can do this when you make your reservation or when you arrive at the hotel.
- Provide documentation that your animal is a service animal. This is not required by law, but it can help to avoid any problems or misunderstandings. Acceptable documentation includes a letter from your doctor or a service animal training certificate.
- Be prepared to answer questions about your service animal. The hotel staff may ask you questions about your animal’s training and purpose. They may also ask you to provide documentation of your disability.
- Respect the hotel’s policies. Most hotels have policies in place for guests with service animals. These policies may include restrictions on where the animal can go and what it can do. Be sure to familiarize yourself with the hotel’s policies before you arrive.

Can a Hotel Charge for a Service Dog?
No, a hotel cannot charge for a service dog. The Americans with Disabilities Act (ADA) prohibits hotels from charging extra fees or deposits for guests with service animals. This is because service dogs are not considered pets, but rather essential companions for people with disabilities.
Hotels are also not allowed to refuse to let you stay with a service dog. If you encounter any problems, please contact the ADA at 1-800-514-0301.
Here are some tips for staying at a hotel with a service dog:
- Make a reservation in advance and inform the hotel that you will be bringing a service dog.
- Provide documentation that your animal is a service dog. This is not required by law, but it can help to avoid any problems or misunderstandings. Acceptable documentation includes a letter from your doctor or a service animal training certificate.
- Be prepared to answer questions about your service dog. The hotel staff may ask you questions about your animal’s training and purpose. They may also ask you to provide documentation of your disability.
- Respect the hotel’s policies. Most hotels have policies in place for guests with service animals. These policies may include restrictions on where the animal can go and what it can do. Be sure to familiarize yourself with the hotel’s policies before you arrive.
- Be polite and respectful to the hotel staff.
- Keep your service dog under control at all times.
- Clean up any messes that your animal makes.
- Be aware of your surroundings and be careful not to disturb other guests.
If you have any problems or concerns, please do not hesitate to contact the hotel staff. They should be able to help you and your service animal have a comfortable and enjoyable stay.